It’s important that you continue to build on your qualifications in skills in your chosen career. This range of CPD courses are designed to ensure you can continue to develop your skills.

Longer certificated courses are available for some of these workshops mentioned below

Level 3 Award in Leadership and Management (ILM)

This Level 3 qualification is ideal for individuals who have management responsibilities but no formal training, and are serious about developing their skills and abilities in leadership and management.

Tutor: Marian Evans

Start date: tbc

Units –

  • Developing yourself and others
  • Solving Problems and Making Decisions

Introduction to Trainer Skills (City & Guilds)

This is a level 2 course which is delivered across 2 days. It will encompass building your skills, knowledge and abilities that are required to be an effective trainer. You will be introduced to a range of essential tips, techniques, knowledge and skills.

Start date: tbc
09:00 –17:00 2 sessions £195

Customer Service Workshops

We offer 1/2 day workshops that can be delivered either at your business or at our Brook Street campus to build upon and develop your staff customer service skills. In consultation with yourselves we will tailor our delivery to incorporate your business standards and design the delivery to meet your needs on a date that is convenient to you.

One Day Workshop
Course Fee – £400
Delivered at your business premises- £450

Two Day Workshop
Course Fee- £700
Delivered at your business premises- £750

Start date: tbc

Dementia Awareness

If you are working or thinking of working in this sector, or just would like to update your awareness and knowledge, then this workshop is for you.

Tutor: Liz Munton

Start date: tbc
10:00 – 13:00 1 session £30*

Autism Spectrum Awareness

If you are working, or have an interest in this area then this workshop will set the grounding for your knowledge and understanding and give you a broader awareness.

Tutor: Liz Munton

Start date: tbc
10:00 – 13:00 1 session £30*


* Book all five workshops and pay for only four.

Interested? To find out more, or to reserve your place on one or more of these courses, please contact a member of our Business Skills’ Team on (01733) 555197, or email