Apprenticeships have long been acknowledged as a fantastic way to get fresh talent into the bottom line of businesses. That talent then has the opportunity to grow, develop and offer something new within organisations – and assessors are at the very start of that journey of growth.

Apprenticeship assessors deliver the qualifications that go alongside the hands-on work apprentices do within a business.

City College Peterborough are currently hiring for apprenticeship assessors in: business administration; customer service; management, and supporting teaching and learning in schools. View the job description here.

To become an assessor you need to be knowledgeable about your subject area and enthusiastic about teaching the next generation of apprentices. To help you understand more about what it takes to be an apprenticeship assessor, we spoke to Coralie Cooke, an assessor for customer service apprenticeships at City College Peterborough:

Hi Coralie, thank you for taking the time to speak to us about being an assessor at the College. Can you start by telling us a bit about your background, and what prompted you to become an assessor?

Yes of course, I qualified as an assessor whilst working in management for a major hotel group. I have always been involved in training throughout my career having worked originally in newspapers and magazines.

Following the qualification it was in 2007 when I joined City College Peterborough as an assessor in customer service.

Great! So what experience did you have of apprentices and apprenticeships?

I’ve worked with apprentices for a number years. It’s been wonderful to see many of them gain permanent employment – my experience of being an assessor has been a very positive one. The apprenticeship programme gives fantastic opportunities for progression into an industry of the apprentice’s choice.

How did you find out about the assessor opportunity at City College Peterborough?

I originally applied to an advertisement in the local newspaper in 2007. My first role was delivering a qualification called Supporting Teaching and Learning in Schools. I then delivered Management, Team Leading, Customer Service and Business Administration through a programme called Train to Gain.

I then joined the apprenticeship team and that’s where I am today, providing support and assessing customer service apprentices.

What qualities do you feel you have which make you a great assessor?

I have many years of vocational experience, particularly in management and customer service. This gives me the opportunity to really understand what it’s like to be working in the industry and in specific roles, which many of the apprentices aspire to.

Continuous Professional Development has also enabled me to qualify as an Internal Quality Assurer and Tutor.

As I work mainly with young people, being a mum of teenagers myself has definitely helped me to relate to this age group too.

Can you tell us a little bit about what it’s like working as an assessor?

I work with such a diverse sector and go into numerous organisations; no one day is ever the same.

The work is varied and you have to be adaptable. Although I am always very busy the role is very enjoyable. The organisations that offer placements for apprentices are always so supportive and I build up close working relationships with them too.

It sounds like you really enjoy working as an assessor, is there anything in particular that stands out as a highlight for you?

The main reward is when an apprentice gains permanent employment following their apprenticeship. It is even better when they keep progressing to higher levels!

In general, being an assessor is a great way to help young people gain confidence and skills.

Brilliant, it sounds really rewarding. What would you say to those considering working becoming an assessor with City College Peterborough?

I work with a fantastic team of professionals who are extremely dedicated. The College has always offered me personal development and I have gained many qualifications during my time here. I find that people who work in education are always passionate about their vocation.

City College Peterborough is a lovely place to work and offers such support to the community.
If Coralie’s journey as an assessor has inspired you, why not get in touch with us today? You can find out more information about the assessor vacancies or simply call us 01733 293 881 for an informal chat about the opportunity.