Pastoral Support

Here at City College Peterborough we have a dedicated Pastoral Support Team. The staff are here to ensure that you are given the support you need in order to be able to overcome any barriers that are holding you back from achieving and progressing onto your next steps into Education, Employment or Training.

The team are also dedicated to ensuring your safety and work in close partnership with teachers, parents/carers and local and national agencies such as the 0-19 service in the local authority. Together they can assist you with anything from housing and benefits advice to counselling services if needed.

The Pastoral Support Workers can help with:

  • Emotional support (counselling and anger management)
  • Mediation with friends
  • Referral to external support services.

Support for Learners with Learning Difficulties or Disabilities

Our Pastoral Support Workers offer help with both your academic choices, funding and money issues and any additional needs you may have. Your Support Worker will also liaise with relevant professionals to assist in your transition to independence. We offer training in various aspects of daily life, such as using public transport; supporting a healthy lifestyle; managing money and improving Interpersonal Skills.

We offer a wide range of facilities to aid your support, including a newly purpose-built unit, designed to offer the practical applications of your learning. This includes a sensory room, particularly beneficial if you need a space to process your thoughts and moods.
The team are highly trained to assist with any support needs that may arise and ensure that your learning is individual to you.

Learning Support

We have a team of Learning Support Assistants who can:

  • support you in the classroom
  • work with you 1:1
  • work with you as part of a small group.

The support the team offer learners is tailored to meet their individual needs.
They ensure tasks are fun and enjoyable.
The Learning Support Team are very friendly, approachable and support you to achieve. They enjoy working with you and seeing progression.They are passionate about working with young people to make a difference in their well-being and personal development.

Learning Mentor

You will be assigned to a Support Worker, but a Learning Mentor is also available for you if you need more intensive support. This might be in relation to improving your attendance and engagement at College, helping you with anger management or just the opportunity to speak to someone regularly about how they are feeling


City College Peterborough actively work towards offering equal access and opportunities to all.


City College Peterborough are committed to promoting the welfare, safety and protection of all children, vulnerable adults, learners and staff.

Safeguarding and Child Protection Policy for City College Peterborough

Safeguarding Advocacy

Tutor Support

Each tutor is there to support and enhance your development whilst on programme. They see your advancement as a joint responsibility. Your vocational tutor will be there, along with the support team to guide you through to ensure you are on track to achieve your goals. They will be your first point of contact, to help develop your study skills and build your confidence.


The hangout is a safe space where you can take charge of your personal growth. Social and emotional development is just as important as being able to proofread a document or budget effectively. Using online learning tools, access to the College VLE and motivational dialogue with staff, will ensure that the hangout provides a space where you can get the help you need to build a bigger and brighter future.

16-19 Guaranteed Bursary Fund

You will be entitled to a weekly payment based on your attendance if you are aged 16-18 as of 31st August 2015 and you are:

  • in care (including unaccompanied asylum-seekers)
  • a care leaver
  • receiving Universal Credit (was Income Support) in your own name
  • disabled and receiving Personal Independence Payments (was Disability Living Allowance) AND Employment Support Allowance in your own name

16-19 Discretionary Bursary

You will be entitled to support towards any course equipment, uniform and travel costs if either you or your parent/ guardian are in receipt of one of the following benefits:

  • Job Seekers Allowance
  • Child Tax Credit
  • Council Tax Benefit
  • Universal Credit
  • Employment Support Allowance
  • Housing Benefit
  • Pension Credit
  • or Household income less than £20K

Free Meals

You will be entitled to free meals at College if you are aged between 16-18 years on 31 August 2015 and meet the criteria below
Aged between 16-24 on 31 August 2015 have a Learning Difficulty Assessment (LDA, Statement or EHC and meet the criteria below) and either yourself or parent/guardian receives one of the following:

  • Job Seekers Allowance
  • Employment Support Allowance
  • Guaranteed element of State Pension Credit
  • Support under Part VI of the Immigration and Asylum Act 1999
  • Working Tax Credit Run-On (paid for 4 weeks after they stop qualifying for Working Tax Credit)
  • Child Tax Credit (provided they are not also entitled to Working Tax Credit and have an annual income of no more than £16,190)
  • Universal Credit (during initial roll-out of this benefit).

Funding for Childcare

If you are a young parent* and under the age of 20, the ‘Care to Learn’ scheme can help to cover the costs (upto £160 per week) of your childcare while you are studying. As an educational provider, we are able to assist you with your application form for ‘Care to Learn’. You can get advice on accessing ‘Care to Learn’ at your initial college interview so be sure to ask the Recruitment team about the process when you arrive. For more information, visit

*Please note, this support is not available for Apprentices.

For more information call (01733) 555197 or email

Local Offer

The Local Offer details the services available for children and young people with special educational needs and disabilities (SEND).

Most children and young people (up to the age of 25) with SEND will have their support provided through services listed in the Local Offer.  These services are provided by many local organisations, which include education, health and social care services.

Find out more information on the Local Offer here.


Download a copy of our Learner Handbook here.