Everything City College Peterborough students need to know

Here you’ll find all the information you need to know as a student studying at City College Peterborough.

Fees & Payments
Payment of your chosen course(s) is as follows:
1. INDIVIDUAL COURSE FEE UP TO £150 (AFTER CONCESSION)
• Full payment must be made at the time of enrolment.
2. INDIVIDUAL COURSE FEE £151-£499 (AFTER CONCESSION)
• Full payment at the time of enrolment (mandatory for a one-term
course).
Or for a two-term course:
• 50% of course fee at the time of enrolment.
• 50% by 1 November 2019
(or by 2 March 2020 if the start date is after December 2019).
for a three-term course:
• 50% of course fee at the time of enrolment.
• 35% by 1 November 2019
• 15% by 2 March 2020
3. INDIVIDUAL COURSE FEE £500 AND ABOVE (AFTER
CONCESSION)
• Full payment must be made at the time of enrolment (mandatory
for a one-term course)
Or for a two-term course:
• 50% of course fee at the time of enrolment. • 50 % by 1 November 2019.
(or by 2 March 2020 if the start date is after December 2019).
for a three-term course:
• 45% of course fee at the time of enrolment. • 35% by 1 November 2019 • 20% by 2 March 2020

The service reserves the right to request full payment at the time of
enrolments.

N.B. If you are enrolling on more than one course at the same time
(with the exception of Saturday courses) the collective cost of all
courses, after concessions, will determine whether instalments are
payable.

Please note that you are liable for the full course fee regardless
of when you leave the course and irrespective of your payment
method. It is important that you make the payment(s) by the
date(s) stated to secure your place on the course and for you and
fellow students to benefit from this facility.

If you have difficulty paying larger amounts in one payment, please
contact our Customer Service team on (01733) 761361 or call in to
City College Peterborough in Brook Street. For some courses that
result in a qualification, there may be an exam entry fee to pay. Please
check at the time of enrolment. On some practical courses, there
may be a small charge for materials. You will be advised of this at
enrolment.

CONCESSIONARY FEES
A fee reduction may apply for learners who are:
1 over 60 years of age and unwaged (non-qualification courses only)
2 receiving Jobseeker’s allowance (including the partner where the
claim is joint)
3 receiving Employment Support Allowance (ESA) in the Work
Related Activity Group
4 receiving Universal Credit (unemployed) and mandated (required) to
undertake skills training
5 receiving Pension Tax Credit (non-qualification courses only)
6 aged 19-23 and do not currently hold a Level 2 and studying for
a qualification funded by the Education and Skills Funding Agency.

REFUND POLICY
Refunds will only be given on the following grounds:
1 The course is cancelled by the Service
2 The learner cancels their place not less than 14 days before the
start date. The Policy does not apply to short courses of fewer than
2 sessions e.g. Saturday courses, where no refund will be given.
3 The learner withdraws from a course due to illness and can produce
a doctor’s certificate.

Advanced Learning Loan
What is a 19+ Advanced Learning Loan?
The Government has introduced 19+ Advanced Learner Loans to
help learners aged 19 and over in further education pay the college
or training organisation fee. Getting a Loan doesn’t depend on your
household income and there’s no credit check. You won’t have to pay
anything back until you’re earning over £25,725 a year. Once you earn
over this amount, you pay back 9% of the earnings you receive above
this figure.

What are my repayments likely to be?
That depends on how much you earn. Visit www.studentloans.co.uk to
see how monthly payments relate to earnings.
REMEMBER: Loan repayments only start when you are earning over
£25,725 per year (but you can make voluntary repayments before
then). Interest rates can vary up to 3%

.
Can the 19+ Advanced Learning Loan be written off or cancelled?
Normally, any outstanding loan you have will be written off 30 years
after it becomes eligible to be repaid. If you receive a disabilityrelated benefit and are permanently unfit for work, it will be cancelled.

Who is eligible for a 19+ Advanced Learning Loan?
To be eligible for the loan you must be:
• 19 or older on the first day of your course (there’s no upper
age limit).
• living in the U.K. on the first day of your course, and have lived in
the U.K. or an EU country or a dependent territory of the U.K. and
EU for 3 years immediately before starting your course
• studying in the U.K. on a level 3, 4, 5 or 6 qualification that is
eligible for a 19+ Advanced Learning Loan.

Is there an upper age limit?
There is no upper age limit in order to apply for a 19+ Advanced
Learning Loan.

Is there a maximum amount of loan available?
Yes, depending on the qualification. If you wish to take out a smaller
amount (not less than £300) and fund the rest yourself, you are able to
do this.

Is the 19+ Advanced Learning Loan available to students with
existing qualifications?
Yes, previous qualifications that learners have achieved do not affect
their ability to apply for a loan to gain new qualifications.

What happens next?
Once you have been accepted on the course of your choice, you will
need to decide whether you wish to pay for your course yourself or
apply for a 19+ Advanced Learning Loan. You will need to submit
your application together with the offer letter to the Student Loan
Company. Please note, once you enrol onto the course of your choice
it is your responsibility to make arrangements to pay for the course.
If you withdraw from the course for whatever reason, you are
still responsible to pay City College Peterborough the amount
outstanding.

Equality & Diversity
We take equal opportunities and diversity very seriously here at City College Peterborough. We pride ourselves on offering equality of access and opportunity to all learners and employees regardless of ability, age, sexual orientation, marital status, disability, ethnic origin, race, gender, health, offender background or previous education.

If you would like to know more about City College Peterborough’s Equal Opportunities Policy please get in touch with us to request a leaflet dedicated to the subject.

Child & Vulnerable Adult Safeguarding
The College is committed to promoting the welfare, safety and protection of all children, young people and vulnerable adults, both learners and staff. If you have any concerns or worries about your welfare or safety and would like to discuss this in confidence, please contact the Designated Person for Safeguarding on (01733) 761371.

Information, Advice & Guidance
If you feel you need any help in choosing a course, support during your studies or guidance on where to go next, our trained staff will be happy to help you. Simply get in touch with us today and we can either discuss things via a telephone conversation with you or we can arrange an in person meeting with you.

We can also offer one-to-one appointments for free information and advice or guidance. If you are thinking of returning to work after a break, changing career direction or need an opportunity to discuss your learning or training needs in more detail then please get in touch with our IAG Advisor by calling (01733) 761361 to arrange an appointment.

Learning Support
We will make every effort to provide specific support or equipment to meet your needs. Below are some examples:
• Individual hearing loops (for learners who wear hearing aids)
• Arrangements for audio and visual equipment in the classroom
• Worksheets produced in large text
• Coloured overlays
• Adaptive technology for computer courses e.g. adapted mouse, keyboards, and specialist software
• A Learning Support Assistant, Volunteer or Signer to assist you
• Arrangements with exam boards for support and/or extra time.

Learning support can usually be arranged to meet the individual needs of learners prior to enrolment. If you would like to discuss learning support, please get in touch with our Customer Services Team on (01733) 761 361.

A new free of charge information guide “Get back to where we do belong: An employment skills guide for people with newly acquired disabilities or health conditions” is now available, click here to download.  

Accessibility
Our Brook Street Site is accessible to learners with disabilities with ramps, lifts and doors, which facilitate access to all the buildings and classrooms. Most of our ‘Outreach’ venues have suitable access but the majority of these are not owned by City College Peterborough and not all classrooms may have disability access and/or facilities. Before you enrol please speak to a member of our Customer Services Team on (01733) 761361 with queries regarding access to or within one of our outreach venues.

Complaints Procedure

Our complaints procedure can be found here

Download a copy of our Learner Handbook here.