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Customer Service

Customer Service  Delivering excellent customer service is key to every business. Whether you are a small, medium or large company ensuring your customers are happy with the service you provide will ensure your business grows and thrives. To help you…

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Team Leader

Team Leader  Do you work in a team leader, supervisory, section leader, team co-ordinator role with people responsibility in your day-to-day job function?  Then you could benefit from studying towards a recognised NVQ/Apprenticeship qualification to help you develop your man-management…

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Business Administration

Business Administration Developing your business skills for the workplace will help you to improve your employment prospects and develop your career in a variety of workplace settings.  You can study towards a recognised qualification in Business Administration under our Apprenticeship…

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Languages

Whether you deal with international businesses and need the skills to communicate effectively with your clients, or your customer services staff deal with speakers of a foreign language, we can design and deliver one-to-one or conceptualised language programmes to meet…

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IT, Office Skills and Customer Service

” I have to say the training was excellent. The trainer listened very closely to assess the level I was at and then delivered the training in a way that kept me interested for the whole period “ Duncan Roberts,…

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Health and Safety

CIEH Level 2 Health and Safety in the Workplace. Everyone at work should have an understanding of why they must work safety to avoid accidents in the workplace. Our Working Safely course is designed for employees at any level, in…

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Food Safety

This course will benefit anyone working in a situation where food is prepared, cooked and served. It is relevant to all catering operations whether you work in a pub, hotel, restaurant, fast food outlet, hospitals, care establishments, nursing homes, schools,…

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First Aid at Work

All businesses must have a first aid provision in place in case of accident or injury in the workplace. All of our first aid courses are certificated and adhere to the Health and Safety (First Aid) Regulations 1981 standards. September…

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ESOL for business

We can tailor ESOL (English as a Second Language) courses for your business needs. In addition to our scheduled daytime and evening ESOL programmes, we can also tailor English as a Second Language (ESOL) for your business needs. Programmes can…

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Teacher Training

We offer a range of teaching courses, giving you the opportunity to advance your career in learning support or teacher training. These qualifications are ideal for those either working in or considering a career in teaching and education.   January…

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