Intermediate Apprenticeship – Recruitment Resourcer Level: Level 2

Overview

A recruitment resourcer may be employed in any organisation that requires a recruitment function. Their role is to identify, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief and provide resourcing support to the recruitment function. They may also be required to identify new business opportunities. Typical responsibilities for a recruitment resourcer are:

  1. Research, identify, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief
  2. Identify new business opportunities through a variety of means and refer these opportunities to a recruiter
  3. Meet all procedures and carry out relevant processes to ensure industry codes of ethics and relevant legislation are adhered to

A career in recruitment as a recruitment resourcer can appeal to those individuals who possess an entrepreneurial outlook. It provides the opportunity for reward and high earning potential. Many opportunities arise for professional and personal development within the recruitment sector with transferable skills being respected throughout industry as a whole.

You will work towards the following Knowledge, Skills and Behaviours:

Knowledge:

  • The candidate attraction and selection processes
  • The legal, regulatory and ethical requirements and appropriate codes of practice when resourcing
  • Agreed job related Key Performance Indicators (assessment completed, interviews etc) and how they will be assessed and measured during the apprenticeship
  • Recruitment sales techniques and processes and how to support them
  • Market rates and conditions within their sector
  • How to initiate, build and maintain relationships with candidates
  • The principles and importance of using research, for resourcing.
  • The recruitment industry and the principles of the recruitment models
  • Employee rights and responsibilities including equality, diversity and inclusion

Skills:

  • Research, identify and attract candidates using all appropriate methods to satisfy job requirements
  • Write, place and update adverts in line with company procedures
  • Monitor responses/applications received and make sure that candidate’s applications are processed efficiently
  • Qualify, shortlist and present suitable candidates against defined job vacancies
  • Assist in the recruitment and selection processes by effectively liaising with the candidates and internal teams
  • Initiate, manage and develop candidate relationships
  • Identify and progress leads as required
  • Contribute to the development of a recruitment resourcing plan
  • Proactively and consistently strive to identify new candidate and client opportunities
  • Provide first line support for all enquiries
  • Provide pre-employment and compliance checks in line with company policy and relevant legislation
  • Provide support to ensure that the candidates and clients receive a professional and comprehensive recruitment service at all times
  • Seek and provide feedback in a professional manner at all times to candidates
  • Accurately record candidate and client information on the recruitment database
  • Utilise database information in line with relevant legislation and best practice
  • Escalate non-compliance where appropriate
  • Meet agreed Key Performance Indicators (e.g. interviews arranged, candidates sourced etc)

Behaviours:

  • Self-motivation
  • Tenacity and resilience
  • Ambition, drive and determination
  • Ability to prioritise and escalate where necessary
  • Innovative
  • Attention to detail
  • Ethical customer focused approach
  • Organised
  • Good questioning and listening

Qualifications

To successfully complete this apprenticeship the learner will need to complete one level 2 knowledge qualification and one level 2 competency qualification as listed below: Knowledge:

  • Level 2 Certificate in Recruitment Resourcing
  • Level 2 NVQ Certificate in Recruitment Resourcing

Duration:

The apprenticeship will typically take between 12 and 15 months to complete.

Entry Requirements:

This is an apprenticeship standard. To gain this qualification Functional Skills Level 1 in English and Maths will also have to be achieved.

 

Advanced Apprenticeship – Recruitment Consultant Level: Level 3

Role Overview

Predominantly employed within the recruitment sector, the recruitment consultant’s role is to identify and secure job opportunities within client organisations. They attract candidates and successfully place them in those jobs in return for a fee. A recruitment consultant may focus on the supply of flexible workers, permanent placements or a combination of both.

A career in recruitment as a recruitment consultant can appeal to those individuals who possess an entrepreneurial outlook. It provides the opportunity for reward and high earning potential. Many opportunities arise in the recruitment sector for personal and professional development, such as team leader and or managerial roles.

You will work towards the following Knowledge, Skills and Behaviours:

Knowledge

  • How to establish, negotiate and agree terms and conditions of business with clients
  • All necessary processes, payment and aftercare services in line with company policies
  • The different recruitment models (eg. Temporary, Permanent, Contract Recruitment, Executive Search etc)
  • Agreed job-related Key Performance Indicators (KPIs, e.g. vacancies taken, calls made, interviews etc) and how they will be assessed and measured during the apprenticeship
  • How to ensure candidates and clients receive a professional and comprehensive recruitment service
  • How to develop successful sales techniques for recruitment
  • The principles of assessing people
  • Candidate pay, client charge rates and contractual conditions within their sector in order to consult with and advise candidates and clients
  • The legal, regulatory and ethical requirements and appropriate codes of practice when recruiting
  • Employee rights and responsibilities including equality, diversity and inclusion

Skills

  • Identify, progress and convert sales leads into new clients, candidates and placements as required
  • Proactively and consistently strive to identify and obtain new business opportunities
  • Source suitable vacancies in line with company policies and sales procedures
  • Manage and profitably develop client relationships
  • Identify and attract candidates using all appropriate methods to fill jobs
  • Monitor responses/applications received and make sure that candidate applications are processed efficiently
  • Shortlist and present suitably qualified applicants against defined job vacancies
  • Manage the recruitment and selection processes by effectively liaising with the client, candidate and internal teams
  • Successfully place suitable candidates with clients
  • Advise clients and candidates on the legal, regulatory and ethical requirements and appropriate codes of practice when recruiting
  • Advise candidates and clients on employee rights and responsibilities including equality, diversity and inclusion
  • Accurately complete all necessary processes, payment and aftercare services
  • Meet agreed Key Performance Indicators (vacancies taken, calls made, interviews etc)
  • Be able to accurately utilise company management systems and follow payroll billing procedures including accurate database management complying with relevant legislation
  • Conduct professional discussions with clients and candidates using all mediums as appropriate
  • Seek and provide feedback in a professional manner at all times to candidates and clients
  • Conduct regular service reviews with both clients and candidates to ensure continuous improvement
  • Accurately record candidate and client information on the recruitment database
  • Escalate non-compliance where appropriate

Behaviours:

  • Self-motivation
  • Courage and ability to effectively challenge poor practice
  • Enterprise and entrepreneurship
  • Tenacity and resilience
  • Ambition, drive and determination
  • Confident, assertive and persuasive communicator
  • Innovative
  • Attention to detail
  • Ethical customer focused approach
  • Organised
  • Good questioning and listening
  • Demonstrate problem solving and decision making behaviours

Qualifications

To successfully complete this Apprenticeship the apprentice will need to complete one level 3 knowledge qualification and one level 3 competency qualification as listed below:

Knowledge:

  • Level 3 Certificate in Principles of Recruitment or Level 3 Certificate in Recruitment Practice
  • Level 3 NVQ Diploma in Recruitment

Duration:

The apprenticeship will typically take between 15 and 18 months to complete.

Entry Requirements:

This is an apprenticeship standard. To gain this qualification Functional Skills Level 2 in English and Maths will also have to be achieved.