Apprenticeship: Business Administration


Advanced Apprenticeship


Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

You will work towards the following Knowledge, Skills and Behaviours:


  • The organisation
  • Value of their skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors


  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management


  • Professionalism
  • Personal qualities
  • Managing performance
  • Adaptability
  • Responsibility



The apprenticeship will typically take between 18 and 21 months to complete.

Entry Requirements:

This is an apprenticeship standard. To gain this qualification Functional Skills Level 2 in English and Maths will also have to be achieved.


To find out more phone (01733) 761361, email or complete the form below.

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Apprenticeships Success Story Jessica Bridge 2

Jessica (Jess) Bridge, Business Administration Level 2 Apprentice at the Road Haulage Association (RHA) in Bretton, has completed her apprenticeship and has been taken on as a permanent member of staff in the HR department team.   Jessica won the College’s Apprentice of the Term Award Summer 2015 after being successfully nominated by her Manager at the RHA for for her excellent work.

In her end of programme review her line manager, Rebecca Taylor, said: “The RHA, and me in particular, are particularly impressed with Jess’s development over the past 12 months.  Her knowledge, skills and confidence have blossomed.  Well done!”

Jess is aiming to progress to her Level 3 NVQ in Business Administration.

All the best Jess for a long and successful career.