Do you work directly with the public, providing impartial and client-centred information, advice and guidance?

We offer three qualifications for advisers in a wide range of settings, such as: careers, employment, health, education, training, housing, consumer advice and money management.

Careers service providers expect their advisers to achieve a qualification in career information, advice or guidance, which will enhance your job prospects.

You will develop your skills in working one-to-one with people, listening to their needs, how to provide the information they need and help them move forward.

There are no special entry requirements except that you should be working in a role (paid or voluntary) that will allow you to be assessed in the activities covered by the qualification.

When you contact us, one of our assessors will ask about your work role and your career aims. They will visit you and your manager at your workplace and recommend which of these qualifications is most suitable.

Start dates are flexible – we aim to suit your needs and those of your employer.

Level 3 Certificate in Advice and Guidance

Guided learning hours = approx. 150
This is for you if you work directly with clients, giving information, advice and some level of guidance. You should be using information from a range of sources to help your clients, and you would usually be working within clear guidelines.

Fees: £1295 (Please ask about the 19+ loan offer)

Level 4 Diploma in Advice and Guidance

Guided learning hours = approx. 250
This is for experienced practitioners who work directly with clients, providing information, advice and (depending on your work setting) guidance and/or formal advocacy.

Candidates at this level should be

  • managing their own client caseload, monitoring clients’ progress and prioritising
  • networking and maintaining relationships with other organisations
  • taking some responsibility for reviewing their own competence and undertaking professional development
  • They might also be managing or training others, or creating information resources.

Fees: £1495 (Please ask about the 19+ loan offer)

Career Information and Advice

Level 4 Diploma in Career Information and Advice

Guided learning hours = approx. 280.

This is for people working in the career guidance sector, providing career information and advice to clients.

You will study a core of mandatory units including interview skills and career choice theories. Then there is a wide range of optional units to fit your own job role or allow you to specialise.

This Diploma may also form a progression route to the Level 6 Diploma in Career Guidance and Development or some other higher education qualifications.

Fees: £1,995 (Please ask about the 19+ loan offer)

For further information, please contact our Business Team on (01733) 555197 or email:


European Social Fund