Advanced Apprenticeship – Operational Delivery Officer

This apprenticeship standard will give you great development opportunities to equip you to be an internationally recognised professional in the part of the Civil Service that really makes things happen for customers and businesses.

Skills and Knowledge

This programme will provide apprentices with the skills and knowledge to help them progress into different public facing roles in Local Authorities e.g.:

  • working with members of the public, staff and other stakeholders
  • applying excellent professional practice
  • helping customers both within the organisation and externally
  • complex problem solving skills
  • developing consistent approaches in completing tasks
  • bringing data and evidence together and fact checking
  • providing information, advice and guidance on policy and performance

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